The latter means they could order expensive products in your name, or even worse, request huge loans. As such, the criminals will obtain access to the victim’s online banking portal, or even be able to pose as the victim online. They rely on deception to get victims to give the perpetrator access to their computer, or to hand over personal information and even passwords. Generally, they’ll contact victims by phone and pretend to work for one of these companies’ help desks or anti-fraud departments.Įssentially, tech support scams are a type of phishing. Help desk fraud, or tech support fraud, is a type of cybercrime where scammers pose as tech support for banks, important organizations, and well-established organizations such as Microsoft, Apple, and Amazon.

In this article, we’ll go over what help desk fraud is, how it works, popular tech support scams, how to prevent them, and what to do if you’re a victim. One of the more popular ones is help desk fraud, also commonly known as tech support fraud. There are tons of ways for cybercriminals to trick you and rob you of your hard-earned cash these days.

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